Application process

After completing the service request form, we will receive it, process it and take steps to fix the damage to the device in order of priority

Service process

we receive a completed Service application form;
examine and process;
we contact you within the next 2 working days to agree on the execution of the service;
if necessary, we order spare parts;
if necessary, we send you service technicians who will arrive as soon as possible;

In case of questions and uncertainties, please contact us by writing to: info@crosschem.lv

Service application

Please fill out the following form to apply for service and a service representative can contact you. All service-related events are recorded in the company’s unified service management system.

Customer

Contact person

E-mail

Phone

Address

Device model

Description of the problem

Add photo/video files

I confirm that I have read and agree to the service application process. In the event that there is no mutually concluded Service Agreement between the applicant and the service provider, the call of the service specialist is a paid service. Service fee: Service service costs for 1 hour from 42.50 EUR with VAT. Transport costs - 0.91 EUR with VAT for 1 kilometer.**